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Frequently Asked Questions |
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Q. What is my User ID and PIN? A. Your User ID is a generated number created specifically for you through Stetson University. If you do not know this ID number, you can use your Social Security number for the first time you log in. After you have successfully logged into Banner Web, please go to the Personal Information menu and look at the "View Current Stetson ID" to see your generated number. This number should be used to log in to Banner Web each time in the future to protect your SSN. Your PIN number is your date of birth in this format: mmddyy. For example, if you were born on January 31, 1978, you would enter 013178. This pin number should be changed the first time you log in and can be changed as often as you wish after your initial login. Q. What should I do if I forget my PIN? A. Contact the Registrar's office by email at registrar@law.stetson.edu Q. What should I do if I cannot login? A. Contact the Registrar's office. Q. What if I don't know my Stetson ID and I don't have a Social Security Number? ? A. Contact the Registrar's office to get your Stetson University ID number. Q. Do I have to respond to the prompt asking for a PIN HINT? A. You must enter a security question and your response into the proper fields in order to proceed with the login process. These fields will be used later to authenticate the Web user whenever they access the "Forgot PIN' function. You may change this question and response at anytime through the Personal Information Menu. Q. Why can't I view my grades? A. There are two possibilities: (1) there might be a hold on your account which will give you that prompt and allow you to see what the hold type is or (2) none of your grades have been posted yet for the current semester. Q. May I contact the Registrar's office to see which grades have been posted? A. No, grades will be posted as we process them. Q. If I cannot access my grades through Banner web, will you tell me what my grades are if I call or come into the office. A. No. Once ALL grades are processed, you may request an official printed grade report. Q. May I change my phone number, address, or name on line? A. Yes, but not directly through BannerWeb. Please visit the Registrar's page and make your changes through the Address Change form found in the "Registrar Forms" section.. Q. Will I be able to add or drop courses on line? A. Yes. Q. How soon after all the grades are posted will we see a new rank? A. Approximately one week. Q. How long after I attend a Student Leadership program will it take for my credits to appear on Banner Web? A. No longer than one week in most cases. Q. What if I do not see my leadership credits posted after one week? A. Contact the Office of Student Life . Q. How long will it take for my pro bono hours to appear once my form is received in the Registrar's Office? A. No longer that 14 business days in most cases. Q. What if the information posted in Banner Web for my pro bono hours or student leadership credits is wrong? A. Contact the Office of Student Life for further direction. |
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Gulfport, Florida 33707-3299